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7 Questions you should ask when choosing a digital partner

  • February 21, 2019
  • AdCellerant Content Team
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7Questions Should Ask

7 Questions you should ask when choosing a digital partner

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Setting up a marketing department within your enterprise may not be practical for various reasons, but it is still part of the requirements of any successful business operator. Opting for the services of a digital marketing partner is a wise idea if you do not have an in-house team to handle this vital task. You should also note that there are many digital marketing service providers out there who are willing to partner with your business and identifying the right one is critical.

Before you engage a particular provider of digital marketing services in the operations of your organization, you should take time to vet potential candidates by asking the right questions. Hiring the right digital marketing partner will not only improve your business operations, but it will also give you leverage over your competitors. Here are some of the questions that can help you identify the right digital partner for your enterprise.

1. What is my role towards promoting success?

Some entrepreneurs imagine that once they hire a digital marketing partner, they should transfer the entire responsibility of handling their marketing campaigns to these professionals. Your involvement in the sales and marketing activities of your firm is not an option if you want your business to thrive, and for that reason, you should establish your role in promoting the success of advertising campaigns through the help of your partner.

The aim of identifying your responsibilities before hiring a digital partner is to gain an understanding of the information they require from you regarding your business, which will help them create an ideal marketing strategy.

2. Will you offer content management services?

Effective management of the details on your website is a necessity if you want to capture the attention of your target audience and retain existing customers. Failure to update your website regularly means that those who visit your site may not take you seriously and that can affect your business negatively. Some digital marketing partners may offer content management services, but others do not.

If content management is not part of the services that a potential digital partner provides, you should identify an employee within your team who can handle this responsibility once you hire such a service vendor. Content is the fuel that runs your website, and you cannot overlook the necessity of ensuring that it avails the solutions that your audience need.

3. How will you align advertising campaigns with our brand?

Advertising campaigns have become an ideal marketing strategy for various brands, and that is why digital advertising partners are using this approach. The challenge is that some digital partners tend to replicate their advertising campaigns, which may not yield desirable results depending on the nature of your business.

The digital partner you are planning to engage should define the advertising strategy they will adopt, which should be a reflection of your brand and that will encourage the success of your marketing campaigns.

4. How will you measure ROI?

The ultimate goal of hiring a digital marketing partner is to realize a return on investment after some time. Since acquiring the services of a digital partner is part of the operational expenses of your firm you should get details on how the service vendor intends to accomplish this objective before hiring them.

If a prospective digital partner cannot convince you how they will measure ROI in line with the goals of your company, they may not be the ideal candidate for the job, and for that reason, making known your ambitions beforehand to facilitate planning on how you will realize ROI is a wise idea.

5. Do you have referrals or previous projects for reference?

Any digital marketing partner that claims to have years of experience should have referrals, and you should avoid the temptation of hiring them before you see their work. The ideal digital partner should either link you up with previous customers or provide details of advertising campaigns that feature their work, which will give you insight into what you can expect from them.

Some digital service providers have partnerships with Google, Facebook, among other credible platforms, which allows them access to the latest developments and that implies that they will meet your expectations.

6. Will you offer follow-up services?

Potential digital marketing service partners should offer the necessary support you require after running an advertising campaign, to eliminate the possibility of suffering unforeseen challenges in the future. If a prospective digital partner does not offer follow-up services, you will dig deeper into your company finances as you research on the impact of your previous advertising campaign on your business, and that may be expensive.

A digital partner who can provide marketing services and offer follow-up services as well will save your organization a considerable amount of money, which translates to profitability for your firm.

7. What will be the best mode of communication?

Opting to engage a particular digital marketing service vendor signifies the start of a journey and a relationship in which both parties should benefit. The ability to reach your digital partner round the clock when you need their assistance is paramount, and it gives you peace of mind. As you try to identify the right digital partner, you should establish how you will communicate with them, and they should also confirm that they are always available on the options they provide.

Note that hiring the right digital marketing partner can exponentially increase your revenue. Request a demo today to learn how we can help your business grow!

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