Denver, CO—April 20, 2020— AdCellerant today announced it has been named a winner in the 2020 Excellence in Customer Service Award presented by Business Intelligence Group.
AdCellerant’s award-winning Account Management team prides itself on responsiveness. For this 15-person-team, the average response time to a request from one of its 350+ partners is 30 minutes, compared to other industry benchmarks of 48 minutes. This is no easy feat since the number of AdCellerant partners has grown 60% since January 2019. These partners send the team over 40,000 digital advertising campaigns annually. The Account Management team is responsible for servicing these campaigns and clients and is a key part of the company’s recognition as one of Inc. Magazine’s Top 5000 Fastest-Growing Companies two years running.
“Year after year the role of customer service plays a more important role in all of our lives,” said Maria Jimenez, chief operating officer of the Business Intelligence Group. “We are thrilled to be honoring AdCellerant as they are leading by example and making real progress on improving the daily lives of so many.”
Organizations from across the globe submitted their recent innovations for consideration in the BIG Innovation Awards. Nominations were then judged by a select group of business leaders and executives who volunteer their time and expertise to score submissions.
AdCellerant is a technology and digital advertising company focused on making quality digital marketing accessible to every business.
AdCellerant achieves this goal by partnering with local marketers, media companies, agencies, and channel sales organizations, helping them leverage AdCellerant’s proprietary advertising software platform, UI.Marketing.
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
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Business Intelligence Group
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