Connecting customers with businesses anywhere

When we started our search for a partner, we were concerned about our ability to deliver a high level of quality in terms of performance and results for our clients, and felt like it would be hard to find a company that shared our dedication and desire to serve small businesses with responsiveness, results, and exceptional service. Utilizing AdCellerant’s service resources for proposals, reporting, and campaign management, together with their exceptional team members, has enabled our team to scale faster than expected while maintaining our standards of customer service and our commitment to delivering measurable results for our clients. Our ability to respond and serve our clients is a direct result of AdCellerant’s sales enablement resources and their responsiveness. We are continually impressed with the clarity, depth of knowledge, support, and timeliness of responses we receive from the AdCellerant team. We have increased our capacity and scaled faster thanks to AdCellerant. We are looking forward to continuing to crush goals and expand our ability to serve our local small businesses.”

Thank you very much for the time you spent with our team and our clients this week. I know it was two days packed with back to back meetings, and you probably left exhausted! I believe the strong client relationships we bring to the table, paired with your sales skills and in-depth knowledge of how campaigns work, is the perfect formula for continued growth in our digital sales. Your visit also prompted us to look at our staffing; we are working on creating a position to focus on digital analytics and strategy and to be a champion of the ad serving system we use for our websites. I am also investing time in training our two new hires who have had no exposure to selling digital marketing. I am grateful for our partnership and the level of service you consistently provide to our team. Your visit definitely set the foundation for a successful 2022.”

Coming into our partnership with AdCellerant, some of our sales reps were skeptical. After a bad experience years ago with a different vendor, they were wary. It was clearly going to take time to warm them up. That was the challenge facing AdCellerant’s Onboarding team, and they were ready for the task. By taking the time to educate our staff about the potential of the program, AdCellerant won over a few early adopters. A few sales came along, and that early taste of success made those reps crave more. Now that we had an arsenal of new products, we could see a path to growth. Diversifying our offerings gave us the ability to better serve our clients. Over the first six months of the partnership, digital billing reached almost $20K. Every one of our sales reps - even hardcore skeptics - is now pitching digital regularly. Dedicated, patient training and coaching from AdCellerant’s Onboarding team made all the difference. Most of all, AdCellerant’s team approach helped our staff gain confidence in both the products and the process. Everyone has grown comfortable asking for help with ideas or pitches when needed - that’s a credit to the training we received."